This Privacy Policy applies to Personal Information processed by KoseApp in connection with our services, including our website, mobile applications, and any additional platforms that reference this Privacy Policy. By using our services, you acknowledge that your Personal Information will be handled as described in this Privacy Policy.
"Personal Information" refers to any data that can identify you directly or indirectly. The type of information we collect depends on how you interact with our services. Below, we outline how we collect and use your information based on different levels of engagement.
We automatically collect information whenever you interact with our platforms. This includes:
IP address, browser type, operating system, and device identifiers.
Pages visited, properties viewed or saved, searches performed, and interactions with features.
We may collect your geolocation data to provide location-based services, such as property listings near your location. This can be determined via your device settings or approximated using your IP address.
We use cookies and similar technologies to improve your experience and analyze trends.
This information helps us diagnose issues, enhance user experience, personalize content, and optimize our advertising efforts.
When you create an account with KoseApp, we collect:
Name, email address, and password.
Preferences, saved searches, and customized settings.
Registered users can update their account information anytime through the profile settings.
If you schedule a property tour or attend an event, we may collect:
Preferred dates, times, and selected properties.
Phone number and email address.
To prevent fraud, we may ask for identity verification, such as a government-issued ID.
When you use our services to buy, sell, or rent properties, additional information may be required:
Mortgage pre-approval documents, payment details, and transaction history.
Listing details, ownership documents, and disclosures required by law.
Emails, chat logs, and phone call recordings for customer service and compliance.
We do not sell your Personal Information. However, we may share data with:
Third-party vendors assisting in transactions, customer support, and marketing.
Mortgage lenders, real estate professionals, and property management services upon your request.
If required by law or to protect the rights of KoseApp and its users.
To display relevant ads and improve marketing efforts.
You have control over your information:
Modify, update, or delete your account details.
Opt-out of promotional emails and targeted ads.
Manage tracking technologies through browser settings.
Depending on your location, you may have rights to:
We retain your information as long as necessary for business operations, compliance, and legal obligations. When data is no longer needed, we securely delete or anonymize it.
We implement industry-standard security measures to protect your data. However, no system is entirely secure, and we advise you to use strong passwords and report any suspicious activity.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
Residents of certain U.S. states may have additional privacy rights. We comply with applicable state laws, including Virginia's and Colorado's privacy regulations.
Our services may contain links to third-party websites, which have their own privacy policies.
KoseApp is not intended for users under the age of 18.
We may update this policy from time to time. Changes will be posted with a new effective date.
For any questions or requests regarding your privacy, please contact us through our support channels or reach out to our customer service team.
Last updated: 7/3/2025
If you have any questions about this Privacy Policy, please contact us.